Recovery Console's operating loop is small and boring on purpose. Every step has one job, one owner, and a measurable outcome — built for the way a residential HVAC shop actually runs the day.
~60 seconds to inside, with demo data wired up. No card on file.
Recovery Console plugs into the systems you already run — your phone provider, your dispatch software, your email. Nothing else has to change.
Inbound calls, after-hours voicemail drops, web-form submissions, and stale-estimate signals stream into one recovery queue with caller ID, transcript, and source. The "Friday 5 p.m. no-heat call" your dispatch software dropped on the floor is now a tracked job.
Each entry is classified — emergency no-cool / no-heat, repair callback, replacement estimate follow-through, after-hours inquiry — and routed to the cadence that fits the season and the urgency.
SMS + callback prompts run on TCPA-aware schedules. Homeowners can STOP at any time. Your office sees one queue of who to call back, not a feed of dings — and the customer hears from you before they call the next contractor.
When the homeowner responds, the office books the job through the ServiceTitan / Housecall Pro / Jobber instance they already run. We don't replace the schedule — we just stop letting it sit empty.
Per-job ticket value flows back to the recovery record so every booked repair or replacement has a clean line back to the missed call, web inquiry, or stale estimate it came from. Real attribution, not vendor math.
The owner's weekly operating brief lands in your inbox: recovered revenue, top sources, what to clear this week. One email, two minutes to read on a job site.
Recovery Console runs alongside the dispatch and accounting tools your office already trusts.
Recovery Console captures inbound calls through a forwarding number — no carrier change required for your office line.
The recovery queue links out to the customer record in your dispatch software — booked jobs go on the schedule the way they always have.
The owner brief is an email. The action queue is a single page. We don't add another login your team has to remember.
Self-serve signup gets you inside in about a minute with demo data already wired up. If you'd rather walk through the loop on your real call data first, book a 30-minute Recovery Review with Tom — same loop, just a guided tour.