DORSEYWORX

1. Scope

This Privacy Policy explains how Dorsey-Worx LLC, operating under the Dorsey Worx brand, collects, uses, stores, and shares information in connection with this website, support communications, and the Recovery Console product.

2. Information we collect

  • Contact details such as name, company, email address, and phone number you submit through forms.
  • Business inquiry details, support requests, and message content you send us.
  • Operational records related to scheduling, support, and workflow communications.
  • Basic website data such as browser or device information if collected by hosting tools.

3. How we use information

  • Respond to inquiries and provide support.
  • Operate, improve, and secure Recovery Console.
  • Send agreed service, scheduling, support, or product-related communications.
  • Maintain compliance records for consent and opt-out requests.

4. Sharing

We do not sell, share, rent, or disclose your personal information — including your phone number — to any third party for marketing, advertising, or lead generation purposes. This applies to all data we collect, without exception. We do not share phone numbers or personal data with affiliates, partners, or any other entity for marketing or promotional use.

We share information only with infrastructure vendors operating under standard data-protection agreements, and only as needed to provide the service (for example, our cloud hosting provider, email delivery provider, and SMS carrier).

5. Retention

We retain information only as long as it is needed to provide service, respond to inquiries, meet legal obligations, or as defined in a customer agreement.

6. Your choices

  • You can request access, correction, or deletion of personal information by contacting us.
  • You can opt out of SMS communications by replying STOP.
  • You can opt out of marketing email by following the unsubscribe link.

7. Security

We use industry-standard administrative, technical, and physical safeguards to protect information. No system is fully immune to risk, and we ask that you contact us promptly if you suspect a security or privacy issue.

8. Updates

We may update this policy as the business evolves. The posted effective date reflects the latest version.

9. Contact

Questions or requests can be directed to (917) 382-1776 or tom@dorsey-worx.com.